Product limit credit purchase
We offer two options for shipping your orders:
- We provide a convenient pickup option for customers who prefer to collect their orders directly from our trading address.
Once your order is ready, we will notify you via email or phone to schedule a suitable pickup time.
- Please ensure that you bring a copy of your order confirmation email and a valid form of identification when collecting your order.
- For those who prefer the convenience of having their order delivered directly to their doorstep, we offer a delivery option.
- This service is available for customers within a 20-mile radius of our trading address for an additional fee.
- Once your order is ready, we will contact you to confirm the delivery address and to schedule a suitable delivery time.
- Please note that deliveries are subject to availability, and we may not be able to accommodate all requests.
- The shipping fees for the delivery option will depend on the distance between our trading address and your delivery address.
- We will provide you with a quote for the delivery fee at the time of ordering. Please note that the delivery fee is non-refundable.
Delivery Terms and Conditions
We will make every effort to ensure that your order is delivered in a timely and efficient manner.
- However, please note that delivery times may vary depending on traffic conditions, weather, and other factors outside of our control.
- Once your order has been delivered, we cannot be held responsible for any damages or losses that occur to your order.
We appreciate your business and look forward to serving you. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.
We take pride in the quality of our products and services. We hope that you are completely satisfied with your purchase.
- We do not offer refunds for any reason due to the perishable nature of our products.
- This includes personal taste preferences, ordering errors, or issues beyond our control after the product has left our premises.
- In the unlikely event that you are not satisfied with your purchase, please let us know within 24 hours of receipt of your order. We will do our best to resolve the issue, which may include a replacement or store credit at our discretion.
Our no refunds policy enables us to maintain the highest standards of quality and freshness in our baked goods. If you have any questions or concerns, please contact us. We look forward to continuing to serve you in the future.
Cancellation / Return / Exchange Policy
We take pride in the quality of our products and services and hope that you are completely satisfied with your purchase.
- Due to the perishable nature of our products, we do not accept returns or cancellations once the baking process has started.
- This is because once your order has entered the baking process, it cannot be reused or resold.
- We strongly encourage our customers to review their orders carefully before submitting them to avoid any errors or misunderstandings.
- If you have any questions or concerns about your order, please contact us as soon as possible before the baking process begins.
We will do our best to accommodate any changes or modifications to your order if possible.
- In the unlikely event that you receive a damaged or defective product, please notify us within 24 hours of receipt of your order.
- We will do our best to resolve the issue, which may include a replacement or store credit at our discretion, but this will be determined on a case-by-case basis.
Our no returns policy enables us to maintain the highest standards of quality and freshness in our baked goods. If you have any questions or concerns, please contact us. We look forward to continuing to serve you in the future.
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